PARTS DEPARTMENT

“ ” Wonderful communication. Speedy service.

“ ” What an Experience my sales representative Avery, was exactly what I needed in a time purchasing my new Nissan Versa. He was patient, knowledgeable, and he adhered to my concerns. Lastly, thanks also, to the sales manager, and the financial department for being a strong team in getting me the...

“ ” Today I changed my transmission oil at Pohanka Nissan of fredericksburg The mechanical team did a beautiful job and charged a fair amount. They were very hardworking and carefully inspected everything with great attention and care. Adam was especially responsible and friendly — he made sure...

“ ” Thomas Sprow was amazing in helping me purchase my first car! He was incredibly patient and made sure we were well taken care of throughout the entire process. What I appreciate most is that he still checks in after the purchase and encourages me to reach out if I ever need anything. That level of...

“ ” Darlene was amazing and wonderful with our purchase of a 2016 Subaru Outback!!

“ ” Always prompt exceptional service. Kept me informed throughout the service as well as fully explained service issues needing addressed.

“ ” I was very please with customer service and labor work done on my Rogue.

“ ” Great experience with Mrs. Darlene. Would definitely buy from here again.

“ ” Pohanka Nissan service was outstanding. They fixed my Frontier in the middle of a snow storm. Mike kept me informed every step of the way and the technician’s attention to detail and thorough work was appreciated.

“ ” Nissan offers excellent service. Miguel was particularly helpful, maintaining good communication whenever issues arise and providing detailed explanations for any questions. They also send videos showing the work being performed on your vehicle. I would recommend their service to others.

“ ” Awesome

“ ” ***This review is for Avery M. ONLY**** If you are looking to purchase a car from this dealership ONLY deal with Avery M. He is amazingly professional, knowledgeable and patient. Trust me of you want a salesperson that isn't going to work your nerves see Avery. He is the best!!!

“ ” Mr Cruz help me out, my transmission went and he got me a rental at fair price. They worked with me and the outcome was very satisfying. My vehicle is back working greater than before, so thanks to the team work 🙌 and recommend your dealership.

“ ” From my buying experience in July 2025 to my first service trip. Pohanka Hyundai and Nissan have been great. Making an appointment was easy Bobby gave me his honest opinion regarding my questions regarding service appropriate for my SUV. Jonathan stayed late to start my repairs and everything was...

“ ” Adam is outstanding!!!

“ ” Friendly customer service Work with me until l am satisfied with my payment Offer additional benefits

“ ” I have had nothing but positive and professional interactions with Everyone I've dealt with at Pohanka of Fredericksburg. The service department is Top Notch!! All around Great Experiences from the purchase of my Nissan Frontier to quality service from the Service Department.

“ ” My wife and i were very impressed with the streamlined approach offered to us by the dealership when we brought our vehicle in for service. Adam is absolutely the best and knows exactly what is needed and does not over promise. He is prompt with communications and follows up when necessary. Nissan...

“ ” Great service

“ ” Darlene at the fredericksburg location is the person you need to request. She does her best to find your desired vehicle. Helpful in understanding the features of your choice. Follows through details when you make your choice. She was the reason we made the choice of the location. Thank you...

“ ” The experience was a lot more well enhanced then we expected. Normally you would get followed around and bothered. But your sales rep was very well mannered and his knowledge of the vehicles was good. When we were ready to talk more about them he handled him self very well. Asked all the questions...

“ ” Great service- Sergio does fantastic work! I bring all of my cars here for service

“ ” I met Delante when I walked into Pohanka Nissan and it was my lucky day. I was looking for a used car because I thought that was all that I could afford. Delante never pushed me. He showed me everything I had asked for. I told him the new cars look so much better. He just said let’s give it a...

“ ” (Translated by Google) undefined (Original) I appreciate how they filmed their check on my vehicle and provided a detailed breakdown of the issues. The customer service was excellent.

“ ” (Translated by Google) undefined (Original) Very helpful staff.

“ ” The customer service is awesome , and amazing thing is customer get the registration, number plate there instead of going to DMV . Wow

“ ” Bobby and Brad were super helpful in getting my infinity checked out for the state inspection and ordered a new set of ties as well.

“ ” Excellent service from Mr. Bobby! My car that I purchased from enterprise was in need of replacement parts. He provided excellent feedback and took care of the problem I reported. Great customer support!!

“ ” Went to the service dept just to schedule an appointment for a recall on my vehicle on a Saturday afternoon, was surprised when the service advisor asked for the keys to the vehicle, he informed me that they can do it now if I had time, ummmmm sure... very professional unexpected moment Adam Z you...

“ ” I recently moved to Fredericksburg. Pohanka took care of my car while I waited in less time than I was told. They took care of my regular maintenance and let me know I needed new brake pads. Brakes were replaced and they were able to turn my back up camera guides back on which hasn't worked since...

“ ” Thank you Adam, Bobby, & Cassie for your amazing customer service, from beginning to end. I feel very comfortable coming to THIS specific location moving forward when it comes to my Nissan vehicle & already have told close friends & family who also have Nissans as well.

“ ” Excellent service by service technician named Bobby and mechanic christopher I believe.

“ ” Over All service was Great ! The staff at Pohanka was friendly

“ ” Always nice to come to the Pohanka Nissan dealer for service. Did a trade in here and they’ve taken care of me well!

“ ” Had to go to dealership to apply for Gap insurance refund had just paid off my car. The last time I was there to purchase car back in 2021 was treated horrible , never took my car to be serviced there, I am a senior citizen I was treated awful like I did not understand a thing. Yesterday was total...

“ ” Adam is phenomenal! Explained everything and didn’t push to get stuff done. Gave me his recommendations on what he thinks is best and when to do it!

“ ” If you are looking to buy a vehicle , Please go to Pohanka, Tim Pohanka and his entire staff are incredible!!! A special shout out to Pam and Darlene for treating me like family. I was able to take home a gorg new nissan sentra !!! A smooth process ,from start to finish , they run it all like a...

“ ” I wish I could rate this place a 1/2 star. It was the worse experience I encountered which was disappointing because our interactions prior to arriving made me feel confidence I chose the right place. The test drive went well but when it was time to talk about my trade, I was extremely low balled...

“ ” I bought a truck from them that was fraudulently presented and sold as Nissan CPO including a CPO-Wrap warranty. Shortly after delivery, many issues were found outside Nissan's standards. I discovered it wasn't certified legitimately, no inspection and reconditioning as required by Nissan....

“ ” I love the vehicle and glad I bought it. Yiana was great. It’s the process and paperwork that bothered me. 1- I agreed on the price of the car at $25,991 plus all taxes and fees. The original total came to $29,485.70 and I countered with an even $29,000 which was agreed upon. When we got to the...