Nate and Yiana started working with me days before I went to see the truck I wanted to look at. By the weekend when I went to see it they had me approved. I changed my on the color at the last minute. Know problem they had me in same truck in the color I wanted no problem. I would recommend them if you're going to Pohanka Nissan.

We just purchased a new frontier from pohanka and are thrilled with the vehicle. Our Salesman Avery was very professional and friendly. He listened to my concerns and got me the best price for my trade in. I will def buy from pohanka and Avery again in the future. He also called after we bought it and made sure we didn’t have any concerns or questions. Would totally recommend Avery as your salesman. Thanks pohanka.

Found out that my 2023 Rogue had a bad seal. Dealership did an evaluation and told me that I would need a new engine and that it was covered by the manufacturer. Took about two weeks for job to be completed. Very satisfied with the professional service received and updates on the process.

This is the place to purchase your next vehicle without no hostile. Alex is very helpful, patient and respect your wishes when it comes to a budget plan. Come and ask for Alex to purchase your next vehicle! He will take care of you!

No appointment needed. Great attention to detail by both the Advisor and Technician.

Miguel was the BEST hands down!!! He made sure I was aware of what my vehicle needed and how the repairs would benefit me in the long run. Thank you for giving me the best experience possible!!! Keep making people Happy!!!😊

Very professional and reliable.

Pohanka Nissan provided outstanding service and went above and beyond to provide full service in a timely manner. They were also very professional and polite!

Wonderful communication. Speedy service.

What an Experience my sales representative Avery, was exactly what I needed in a time purchasing my new Nissan Versa. He was patient, knowledgeable, and he adhered to my concerns. Lastly, thanks also, to the sales manager, and the financial department for being a strong team in getting me the overall price and payments I wanted. Avery, you deserve a promotion Job well done.

Today I changed my transmission oil at Pohanka Nissan of fredericksburg The mechanical team did a beautiful job and charged a fair amount. They were very hardworking and carefully inspected everything with great attention and care. Adam was especially responsible and friendly — he made sure everything was explained clearly and handled professionally. I will definitely recommend Pohanka to my friends and family! 👌🏼🙏👍🏼💫

Thomas Sprow was amazing in helping me purchase my first car! He was incredibly patient and made sure we were well taken care of throughout the entire process. What I appreciate most is that he still checks in after the purchase and encourages me to reach out if I ever need anything. That level of care really stands out. I definitely recommend going to see him for your next vehicle!

Darlene was amazing and wonderful with our purchase of a 2016 Subaru Outback!!

Always prompt exceptional service. Kept me informed throughout the service as well as fully explained service issues needing addressed.

I was very please with customer service and labor work done on my Rogue.

Great experience with Mrs. Darlene. Would definitely buy from here again.

Pohanka Nissan service was outstanding. They fixed my Frontier in the middle of a snow storm. Mike kept me informed every step of the way and the technician’s attention to detail and thorough work was appreciated.

Nissan offers excellent service. Miguel was particularly helpful, maintaining good communication whenever issues arise and providing detailed explanations for any questions. They also send videos showing the work being performed on your vehicle. I would recommend their service to others.

Awesome

***This review is for Avery M. ONLY**** If you are looking to purchase a car from this dealership ONLY deal with Avery M. He is amazingly professional, knowledgeable and patient. Trust me of you want a salesperson that isn't going to work your nerves see Avery. He is the best!!!

Mr Cruz help me out, my transmission went and he got me a rental at fair price. They worked with me and the outcome was very satisfying. My vehicle is back working greater than before, so thanks to the team work 🙌 and recommend your dealership.

From my buying experience in July 2025 to my first service trip. Pohanka Hyundai and Nissan have been great. Making an appointment was easy Bobby gave me his honest opinion regarding my questions regarding service appropriate for my SUV. Jonathan stayed late to start my repairs and everything was finished at the promised time. Definitely would recommend & I’ll be back.

Adam is outstanding!!!

Friendly customer service Work with me until l am satisfied with my payment Offer additional benefits

I have had nothing but positive and professional interactions with Everyone I've dealt with at Pohanka of Fredericksburg. The service department is Top Notch!! All around Great Experiences from the purchase of my Nissan Frontier to quality service from the Service Department.

My wife and i were very impressed with the streamlined approach offered to us by the dealership when we brought our vehicle in for service. Adam is absolutely the best and knows exactly what is needed and does not over promise. He is prompt with communications and follows up when necessary. Nissan service always does what is performed and they never fail.

Great service

Darlene at the fredericksburg location is the person you need to request. She does her best to find your desired vehicle. Helpful in understanding the features of your choice. Follows through details when you make your choice. She was the reason we made the choice of the location. Thank you Darlene....

The experience was a lot more well enhanced then we expected. Normally you would get followed around and bothered. But your sales rep was very well mannered and his knowledge of the vehicles was good. When we were ready to talk more about them he handled him self very well. Asked all the questions and gave all good answers. My wife and I initially was only going out looking but the overall dealership made our experience change our mind and we feel in love with the car. Thank you.

Great service- Sergio does fantastic work! I bring all of my cars here for service

I met Delante when I walked into Pohanka Nissan and it was my lucky day. I was looking for a used car because I thought that was all that I could afford. Delante never pushed me. He showed me everything I had asked for. I told him the new cars look so much better. He just said let’s give it a try. There is no way I should have walked out of there with a new car at the price they gave me. Aside from that, Delante was so much fun to work with. So positive and a great sense of humor. If you’re looking for a car, go to Pohanka but don’t forget to ask for Delante. We all admit that buying a car is like pulling teeth. Thank you Delante for making it fun.

(Translated by Google) undefined (Original) I appreciate how they filmed their check on my vehicle and provided a detailed breakdown of the issues. The customer service was excellent.

(Translated by Google) undefined (Original) Very helpful staff.

Service team is great and trustworthy.

My experience was very unpleasant and not professional. Miguel was my service tech and I had the worst experience with him. My car was there for 5 hours for state inspection and oil change. Miguel asked as though it was no big deal. I also wanted him to have the mechanics check for something hanging from the bottom of my car, and it wasn’t looked at. He claimed the mechanic didn’t see it. How could he missed it. It was so visible. I believe he never told him. Then he told me once I pointed it out to him by saying to me, we can find a bolt to put in but it’s not free. I told him I never expected it to be free. He was so nonchalant, and that made me angry. I told him I will not return to this dealership again. I’ve never had such bad experience in all the years I’ve been coming to this location. Whether I spend one dollar or a thousand of dollars, I want the same courtesy and respect.

I wish I could rate this place a 1/2 star. It was the worse experience I encountered which was disappointing because our interactions prior to arriving made me feel confidence I chose the right place. The test drive went well but when it was time to talk about my trade, I was extremely low balled ($1500), due to a total loss being on my carfax report which I wasn't aware of, despite my car being in good condition no mechanical issues etc. I was told, they would not be able to sell my car and if they had pulled my carfax before it would have saved me from driving an 1hr and 20 mins to the dealership. When I expressed what what type of car note I was looking for, I was told flat out "sorry we cannot help you." I didn't argued or tried to get them to work with me as it seemed they already made their minds up. I told them I would seek a second opinion from caxmax and was basically told, don't waste your time, they will probably quote you the same. The sale rep even suggested that I go to the carmax about 7 mins away from the dealership, which I did. My appraisal for carmax came back at $4000 which was what I was expecting it to be. The carmax rep even complimented on how well my car has been maintained despite the carfax history. When I shared the information with the sales rep at the Pohanka Nissan, he quickly congratulated me and wanted to honor the $4000 carmax appraisal after only wanting to offer $1500. But I get it, its the culture of being a car sales man, but good customer service goes along way. I declined the offer for them to honor the carmax appraisal and decided to make make my purchase through carmax. With the carmax offer and my downpayment, It allowed me to be more flexible with my budget and I was able and upgrade to a more expensive model and purchased the SUV same day. Thanks for recommending the appraisal at carmax, it gave me a happy ending.

I bought a truck from them that was fraudulently presented and sold as Nissan CPO including a CPO-Wrap warranty. Shortly after delivery, many issues were found outside Nissan's standards. I discovered it wasn't certified legitimately, no inspection and reconditioning as required by Nissan. Initially they insisted I made a mistake, that the truck was sold as dealer certified, not Nissan Certified. If I had not purchased the CPO-Wrap contract (only applicable on CPO vehicles) I would have been stuck with a truck that wasn't as presented and worthless warranty - a victim of their deception. They implied they could certify post-sale but they were going to certify without the reconditioning needed to address some issues found, then have me try to get repairs made under warranty so Nissan would be paying for repairs the dealer should have. I learned that Nissan could deny warranty claims and invalidate the CPO-Wrap warranty. I sent a demand letter for return of the truck and refund of what I paid. They said they would buy the truck back but I would be out over $1400 in taxes and fees even though in cases of fraud, a dealer must make the customer whole. The reason given for not refunding taxes was that it has already been paid on my behalf. In this scenario, there's no financial impact to the dealer if they refund taxes, they just file an amended return or take a credit on the next return. Between taxes, fuel wasted and accessories purchased for a truck I no longer have, I'm out over $3,000.